A website chatbot that answers your visitors' questions

Your chatbot answers common questions from your own business information (services, prices, hours, policies and FAQs), day or night. When a visitor leaves their contact details, it emails them to you.

What it does

  • Answers visitors’ common questions using only the information you give us.
  • Captures contact details when a visitor offers them, and emails them to you.
  • Is set up for you and added to your website. You review and approve it before it goes live.
  • Is kept up to date: tell us when your hours, prices or services change and we update it.

What it doesn't do

It doesn’t:
  • connect to a CRM or other software
  • provide analytics or a dashboard
  • qualify leads beyond the details a visitor gives
  • run on channels other than your website.

How set-up works

  1. Start your free trial. We check your card with a A$0.00 authorisation. Nothing is charged.
  2. A 20-minute set-up call about your business and the questions people ask.
  3. We build it and add it to your website.
  4. You approve it before it goes live.
  5. Your 14-day free trial starts when your chatbot first answers a message on your website after we tell you it’s live. Usually that’s your own test. We email you the start date and your first payment date. Cancel before 11:59 pm Melbourne time on day 14 and you pay nothing. Otherwise your first month is charged on day 15.

Plans

Chat Lite A$79 · Starter A$150 · Professional A$250 · Premium A$400, all a month including GST. See the full comparison
Questions before you order? Book a 15-minute chat, email contact@firstlineai.au or call 0412 210 998.
Ask our chatbot anything about FirstLine. It’s the same kind we set up for businesses.