Your phone, answered when you can't get to it.
FirstLine AI’s receptionist answers your business calls in your business name. It answers common questions, takes messages and booking requests, and emails you after each call.
Set up for you by a Melbourne business, founded in 1999.
Prices include GST · No set-up fee · Month to month · Keep your number
AI Phone Answering
When you’re on the tools, with a client or closed for the day, your calls are answered in your business name. You get an email after each call with the caller’s details and what they wanted.
From A$99 a month including GST.
AI Website Chatbot
A chat assistant on your website that answers visitors’ questions from your own information, and emails you their contact details when they leave them. Try it free for 14 days.
From A$79 a month including GST.
How it works
1. Tell us about your business.
You fill in a short questionnaire, then we have a 20-minute set-up call.
2. Approve what it will say.
We set up your assistant and send you a plain-English summary to approve.
3. Forward your calls.
You keep your number and forward it when you can’t answer, after hours, or both. We make a test call together, then it goes live.
Straight about AI
- It tells every caller it’s an AI and that the call will be transcribed.
- It answers only from the information you give us. When the answer isn’t there, it’s set up to say so and offer to take a message.
- It takes booking requests, not bookings. It tells the caller you’ll confirm.
- It’s set up not to give medical, legal or financial advice.
- It doesn’t yet transfer calls, send text messages or book into a calendar. See what it does and doesn’t do
Who it's for
Small businesses that can’t always get to the phone: tradies and home services, accountants, bookkeepers and lawyers, real estate agents and property managers, and other local service businesses.
FirstLine AI is a Melbourne business, founded in 1999 and run by its founder, Kelton Dennis. You deal directly with him.
Hear it for yourself.
See how it works, then book a 15-minute chat with Kelton.