Simple, Transparent Pricing
Choose the plan that fits your business needs. No hidden fees, no surprises. All plans include 24/7 AI support and can be cancelled anytime.
Choose Your Plan
All plans include our core AI chatbot technology. Upgrade or downgrade anytime.
Starter
Perfect for small businesses testing the waters
Billed monthly
What's Included:
- Basic AI chatbot (up to 500 conversations/month)
- 24/7 automated responses
- Lead capture & email notifications
- Website integration (1 site)
- Basic analytics dashboard
- Email support (48hr response)
- Monthly performance reports
Professional
For growing businesses ready to scale
Billed monthly
Everything in Starter, plus:
- Advanced AI (up to 2,000 conversations/month)
- Multi-language support
- CRM integration (HubSpot, Salesforce, etc.)
- Custom branding & design
- Advanced analytics & insights
- Priority support (24hr response)
- Appointment booking integration
- A/B testing capabilities
- Weekly performance reports
Compare Plans
See exactly what's included in each plan
| Features | Starter | Professional | Enterprise |
|---|---|---|---|
| Core Features | |||
| Monthly Conversations | 500 | 2,000 | Unlimited |
| 24/7 Automated Responses | |||
| Lead Capture & Notifications | |||
| Website Integration | 1 site | 3 sites | Unlimited |
| Advanced Features | |||
| Multi-Language Support | |||
| CRM Integration | |||
| Custom Branding | |||
| Appointment Booking | |||
| A/B Testing | |||
| Enterprise Features | |||
| Dedicated Account Manager | |||
| Custom AI Training | |||
| API Access | |||
| White-Label Options | |||
| SLA Guarantees | |||
| Support & Analytics | |||
| Support Response Time | 48 hours | 24 hours | Priority 24/7 |
| Analytics Dashboard | Basic | Advanced | Custom |
| Performance Reports | Monthly | Weekly | Real-time |
Frequently Asked Questions
Got questions? We've got answers.
Can I switch plans later?
Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate the difference for you.
What happens if I exceed my conversation limit?
We'll notify you when you're approaching your limit. You can either upgrade to a higher plan or purchase additional conversations at $0.50 per conversation.
Is there a setup fee?
No setup fees! We include initial setup and configuration in all plans. For Enterprise clients with complex custom requirements, we'll discuss any additional development costs upfront.
Do you offer annual billing discounts?
Yes! Pay annually and get 2 months free (equivalent to 16% discount). Contact us to set up annual billing for your account.
What's included in the 14-day money-back guarantee?
If you're not satisfied within the first 14 days, we'll refund your payment in full—no questions asked. We want you to be completely confident in your decision.
Can I cancel anytime?
Yes, there are no long-term contracts. You can cancel your subscription at any time, and you'll retain access until the end of your current billing period.
Ready to Get Started?
Join Australian businesses already capturing more leads with FirstLine AI. Book your free consultation today.